Items where Author is "SUSANTI, NOVIA ERIKA"
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SUSANTI, NOVIA ERIKA (2019) PENGARUH KUALITAS PELAYANAN, KEPUASAN PELANGGAN, DAN KEAMANAN BARANG TERHADAP LOYALITAS PELANGGAN JASA PENGIRIMAN PT. ANGKASA PURA LOGISTIC SURABAYA. Diploma thesis, STIE MAHARDHIKA SURABAYA KVC.