Items where Author is "SUMITRO, WAMI"
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SUMITRO, WAMI (2019) ANALISA PENGARUH RELIABILITY, RESPONSIVENESS, ASSURANCE,DAN TANGIBLE TERHADAP KEPUASAN KONSUMEN PADA LAYANAN DRIVE THRU MCDONALD’S GRAHA FAMILY DI SURABAYA. Diploma thesis, STIE MAHARDHIKA.