Items where Author is "LAKSONO, DEDI NOVI TRI"
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Thesis
LAKSONO, DEDI NOVI TRI (2021) PENGARUH KUALITAS PELAYANAN, PENANGANAN BAGASI PENUMPANG DAN MANAJEMEN WAKTU TERHADAP KEPUASAN PELANGGAN PT. LION AIR DI BANDARA SURABAYA. Diploma thesis, STIE MAHARDHIKA SURABAYA.