Items where Author is "ELLYAMIEN, TRI"
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Thesis
ELLYAMIEN, TRI (2019) PENGARUH ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) DAN SERVICE QUALITY TERHADAPLOYALITASCUSTOMER PADA PT. JAVA ABADI GEMILANG DI SURABAYA. Diploma thesis, STIE MAHARDHIKA SURABAYA.