The Effect of Interpersonal Communication on Employee Performance Through Intrinsic and Extrinsic Motivation as Intervening Variables

KUSWANDI, KUSWANDI and SUTRISNO, SUTRISNO (2023) The Effect of Interpersonal Communication on Employee Performance Through Intrinsic and Extrinsic Motivation as Intervening Variables. International Journal of Scientific and Management Research, 6 (2). pp. 58-70. ISSN 2581-6888

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Abstract

This study aims to investigate how interpersonal communication impacts employee performance, with intrinsic and extrinsic motivation as mediating factors, at PT. SALSBP in Indonesia. The research adopts a quantitative approach with a sample of 104 company employees selected using the purposive sampling method and the Slovin formula. Path Analysis using SEM Smart PLS-3 is employed for data analysis. The findings reveal that extrinsic motivation significantly influences employee performance, as does interpersonal communication. Additionally, interpersonal communication significantly affects both extrinsic and intrinsic motivation. Intrinsic motivation is also found to have a significant impact on employee performance. Furthermore, the study demonstrates that interpersonal communication influences employee performance through both extrinsic and intrinsic motivation. Notably, the most dominant factor influencing employee performance is extrinsic motivation. This study contributes valuable insights to the understanding of the various factors that influence employee performance, with a specific focus on interpersonal communication, extrinsic, and intrinsic motivation.

Item Type:	Article
Uncontrolled Keywords:	Employee performance, Extrinsic motivation, Intrinsic motivation, Interpersonal communication.
Subjects:	Manajemen
Depositing User:	Unnamed user with email lib.stiemahardhika@gmail.com
Date Deposited:	05 Sep 2023 10:09
Last Modified:	05 Sep 2023 10:09
URI:	http://repository.stiemahardhika.ac.id/id/eprint/3942

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